Community Website Login Temporarily Disabled

Keystone Pacific is currently in the process of modifying the community website login to change the username from your account number to your personal email address.  We are also changing the infrastructure of the security that will stabilize the account online billing website and will allow you to access your billing account without having to sign in again. To make these changes, we will need to disable the community website login temporarily until these changes have been tested and implemented. You will not be required to log in to view any of the pages on this community website, except to access your billing account.

We apologize for any inconvenience.  If you have any questions or need additional assistance, please call Customer Care at (949) 833-2600 or email us at customercare@keystonepacific.com.

Keystone Pacific’s Enhanced Account Online Services

Keystone Pacific Property Management is proud to announce the release of an updated version of the account online program. Homeowners will be able to access their association accounts to view activity, check their balance, make payments, and update settings.

In addition to these services, homeowners will also be able to print association billing statements. For those homeowners who decide to enroll in this process and have an account in good standing, an email notification will be sent as the statement becomes available online. In these cases, a billing statement will not be mailed to the homeowners.

Homeowners may also decide to receive email notifications involving our community association. Information pertaining to events, news, and activities in our community could be sent by email to those who have enrolled in this process.

In January 2010, Keystone Pacific will begin implementing these new online features for our community association.

To sign up to receive e-statement and email notifications, please click here to log into your account.  Once you’ve logged in, please go to the “Update My Profile” page to sign up.

Keystone Pacific is very pleased to continue offering quality service and convenience to their clients.

Should you experience any difficulties logging in, please contact Customer Care at (949) 833-2600 or via e-mail at customercare@keystonepacific.com.

Website Login Instructions

Browser Compatibility:

The website login feature can only be viewed with Internet Explorer 4.0 or higher.

To download the latest Internet Explorer browser, please click here.

Firefox and Netscape browser users, please read these instructions to download a plug-in to run this website from within a Firefox or Netscape browser.

New Users:

Please refer to your billing statement for your User Name and Password. The User Name and Password to sign onto this website is the same User Name and Password as your Billing Account. Should you decide to change your password, your new password will not be reflected on future billing statements.

Forgot password?

Please click here to obtain your password via e-mail. In order for the system to e-mail your password, the e-mail that you enter must match the e-mail on our records. Please call Customer Care at (949) 833-2600 if you need assistance with resetting your password.

Still not able to log on?

Please call Customer Care at (949) 833-2600.

If you experience technical page errors, please send an e-mail to websupport@keystonepacific.com and please note in the e-mail the error message displayed on page.

Thank you and we apologize for any inconvenience.